Crisis Communication
Charly Crisis Comms
Crisis Communication & 24/7 Emergency support
Crises rarely wait for the right moment. Sometimes you see them coming; sometimes they hit without warning. When your organisation risks landing in the spotlight, or is already there, you need clarity, speed and control.
Charly Crisis Comms is the crisis communication team of Charly PR, supporting organisations in Belgium, the Netherlands and beyond with rapid crisis advice, spokesperson support and media handling.
Crisis strategy, spokesperson support & media management
A crisis is not the moment to improvise your message. We help you to act fast and communicate clearly.
Strategy
Clear decisions on communication towards media, customers, employees, authorities and stakeholders.
Spokesperson support
We prepare and guide you for media interviews or temporarily take over spokesperson duties. Click here for more information about our media training offering.
Media handling
We manage press requests, speak directly with journalists and ensure consistent messaging.
Crisis Plans
We activate or improve your existing plan or create one. Click here for more information about our crisis communication plans.
Want quick strategic input on a sensitive media situation?
Communicating under pressure
In a crisis, every word counts. A strong message can calm the storm; the wrong one can escalate it.
We help shape messages that are correct, clear and emotionally intelligent, showing leadership, empathy and control.
We manage crises such as:
- employer issues (restructuring, layoffs, strikes, internal conflicts)
- product issues (incidents, recalls, complaints, pricing sensitivities)
- process issues (data breaches, compliance, cyberattacks, government pressure)
- environmental incidents (explosions, pollution, PFAS)
- reputation and trust crises
Before, during and after the crisis
Crisis communication is a cycle, not a moment.
Before: preparation
Risk assessments, crisis communication plan development, crisis workshops, scenario training.
During: support & advice
Immediate support and advice, messaging, statements, Q&A's, media handling, stakeholder management.
After: recovery
Debriefing, lessons learned, recovery strategy, reputation (re)building.
Why work with Charly Crisis Comms?
- 15+ years of crisis & reputation experience
- Fast, discreet and solutions-oriented
- Active across Belgium, the Netherlands and beyond
- Supportive, personal and hands-on
- 24/7 availability for emergencies
Stay updated on Crisis Communication
Follow our dedicated crisis communication updates on LinkedIn.
24/7 help
Call us, we’ll listen, advise and act immediately.
📞 Johan: +32 496 71 82 04
📞 Karolien: +32 496 16 43 89